One of the best ways to turn your résumé from a generic, laundry list of tasks into an effective interview magnet is to apply the quantification approach.
This means quantifying your contributions as much as you can throughout the document.
By including quantifiers, you are giving evidence of your value – the extent to which you have impacted organizations and stakeholders in a positive way.
This will significantly increase your job search success rate.
I’ve seen candidates go from getting zero to literally multiple interviews by including quantifiable contributions in their résumé.
Numbers make things exciting!
The fact is, numbers are to Hiring Managers what cat nip is to a cat. You get the picture? ?
By using quantifiers, you’re giving the employer the scope and context they need to see your VALUE and how MUCH you can help THEM.
What sounds better????
“Responsible for hiring staff”
“Identified, recruited, and trained 120 certified production staff over 12 months”
The second statement is way more interesting and compelling because it provides some context by illustrating the scope of the contributions.
How to stand out from the pack
The fact that most people don’t create quantifiable career marketing documents is great news for you, because when you do it, you will more than likely GET INTERVIEWS, which is why you’re sending the résumé in the first place!
Quantifiers speak volumes – literally and figuratively!
So, what’s a quantifiable contribution and how do you show it?
It’s how you contributed in a way that can be measured in dollars ($), percentages %), numbers (#) and even time-lines (months, years).
The more $, %, #, and time-lines you include throughout the résumé, the better.
This is no time to be modest about your accomplishments – quantifiers need to jump off the page and literally gobsmack the reader in the face.
Money makes the world go around
Companies run their business on numbers.
Hiring Managers base their decisions on numbers.
While it’s great that you may have accomplished a lot, the only thing the employer really cares about is:
Can you help them make money?
Where did you:
Cut costs? (Save money = make money)
Increase productivity? (make money)
Make more sales? (make money)
Improve efficiency? (save time = make money)
Think in terms of:
Revenue (sales, profit margins) How many sales did you make within a certain time period?
Production/productivity (efficiencies, throughput) How much did you increase production/throughput?
Projects (budgets, $ value, time-lines, number of deliverables) How many projects did you lead or participate in? What were their budgets? How long did they take to complete? How many people were on the project team?
If you’re in sales, business development, procurement, production, or some kind of position that deals with a lot of numbers and produces results that are easily measured, it’s not hard to come up with quantifiable contributions.
But, what if your job wasn’t a numbers-driven of role?
If you’re in a position where results are not easily measured, there are still things that you can quantify – you just have to give it much more thought.
Think in terms of:
Rankings: How did you rank among your peers?
Accuracy: What was your accuracy rate?
Direct Reports: How many people were you directly responsible for?
Schedule (deliverables): What percentage of times did you achieve on-time deliveries?
Turnover (customers, employees): What employee/client retention rate did you achieve?
Procedures (number of steps in process): How much did you streamline a procedure?
Budgets: What was your P&L accountability?
Customer/Client Service: How many customers/clients did you serve and how?
Example of quantifiable contributions
Even though you might be in a role that is not numbers driven, you can still come up with numbers that provide some context and scope.
Administrative Position: Organized and booked travel arrangements for 10 executives in 3 departments
Customer Service: Ranked as the top 3 customer service rep out of 25, three years in a row since 2015
Tech Support: Responded daily to 50 technical inquiries and resolved 90% of the issues in a busy call centre of 50 customer care reps
Education: Mentored and supported 120 university students from 5 academic disciplines over 2 campuses
Human Resources: Implemented employee engagement strategies that reduced turnover from 80% to 25% after 6 months
Healthcare: Provided support, guidance, and resources for oncology patients and their families in a busy ward of over 120 patients
Not every job contributes directly to revenue/profit generation, but every job does contribute at least indirectly.
Employers don’t hire people for no reason – they’re looking of ways to make business runs smoothly which ultimately leads to MAKING MONEY.
Therefore, the more you can help employers see to what extent you have contributed to making business run on-budget, on-time and efficiently, the better. And they way to do this is to show numbers, percentages, dollars, and time-lines.
Need some help on how to implement the quantification strategy? Click on this link and sign up for the free mini resume writing course.
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Hi! I’m Diana.
I draw from over 15 years recruitment, career/job search coaching, and sales/marketing experience to help all kinds of jobseekers stand out, get noticed, and get hired for their dream job.
Need help? That’s what I’m here for!
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